Company ethical and honest. Had an engine light on my Jeep go on and they found a very simple fix with minimal cost.
If you are having car trouble Naylor's is a great option in Hayward. Friendly staff and excellent service. Becky at the front desk is always polite, and knows what she is talking about. Have always had great same day services on my vehicle.
I will never go there again, the owner is very rude. My wife took our car there because it was starting intermittently. She left the keys there (with attached electric starter fob on chain). They called the next day and told her it was the fuel pump, so she told them to go ahead and install it, this was a Friday. On Monday, she was told that the car was done. She went to pick up the car and it did not start for her. She went back in and told them it was doing the same thing. One of the mechanics came out and put the computer on it and she went inside to wait. They gave her a loaner car and she waited for them to call. The next day no one contacted her until she called a few times. The owner came on the phone and rudely stated that it was her fault that she did not tell them about the electric start, she stated that she handed them the fob with the electric start on it. He told her that the fob could have been used for anything. He said he usually gets 100.00 an hour for electrical work, and after chewing her out, he said he would charge her 150.00 and she went to pick up her car in tears. I might add that my wife has Multiple Sclerosis, and this was stressful for her. She also wondered why they did not test it more before installing her fuel pump. We are feeling totally ripped off by this business. I would not recommend them to anyone.
Outstanding service. Friendly and knowledgeable staff. Highly recommend.
went out their way to repair my daughters car when she was in town and had limited time to get a the repair completed.
Great company. Front office very courteous and helpful. Mechanics very knowledgably. I have used their services several times and recommend them highly.
Great service and repair! I can't say enough good things. Thanks guys.
Naylor S Auto Repair is a US Car Repair based in Hayward, Wisconsin. Naylor S Auto Repair is located at 10803 Nyman Ave, Hayward, WI 54843, USA.
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